pending the imminent reopening, we also strictly observe the restriction measures. We are convinced that only the correct behavior of all will allow us to overcome this crisis. Locked up in the hotel, we are working to welcome you safely, as soon as we are operational again (we assume late May / early June). We would like to create the conditions for the next summer vacation to represent a desire for normality, a reward after such difficult moments. We are evaluating various measures to guarantee your holidays in reassuring circumstances, in compliance with a few basic rules. The “Chateau” would like to represent a safe haven, to offer an atmosphere of leisure, returning to our dear habits. We are confident. Let’s stay home now to be able to stay together soon. See you soon!
With the reopening, we will take the following hygienic safety measures:
- All hotel staff will wear a mask and gloves.
- Hotel guests will have the obligation to wear a mask
- The arrangement of the tables will guarantee the required safety distance
- We offer the possibility of having meals in the room thanks to our kitchens inside the rooms and, with a small additional cost, also breakfast
- In the hotel you will find a series of workstations to disinfect your hands
- The magnetic keys of the rooms will be sanitized at each guest change
- We will practice a cordial but distant relationship
- Inside the structure, carpets and other furnishing elements that cannot withstand daily cleaning cycles have been eliminated
- Tablecloths and napkins of the breakfast room are disposable and the tables are cleaned at each service
- Dirty dishes and dishes are washed / sanitized using a dishwasher
- The check in / check out procedures will be simplified and speeded up as much as possible
- We will limit our breakfast buffets. Everything will be served but we must ask now for understanding for the necessarily reduced choice
- The entrances to the breakfast room will be staggered to avoid gatherings. Not only that: for those who wish, we will offer the opportunity to have breakfast in the open air, in the bar’s outdoor area or in the garden adjacent to the hotel
- At the beginning of the stay you will find the sanitized room
- This summer season, the following advantageous cancellation policies apply:
month of June without penalty up to 24 hours from arrival
July without penalty up to 48 hours from arrival
August without penalty up to 4 days from arrival
September without penalty up to 48 hours from arrival
Given the uncertainty of the general situation, these measures will be updated continuously.
Last update date: 4/5/20